Shipping policy


Shipping Policy

Free Shipping
We offer free standard shipping on all orders over $50 to the United States.

Processing Time
Orders are processed within 1-2 business days after payment confirmation.

Delivery Times

  • United States: 5-12 business days
  • Europe: 8-15 business days
  • Rest of World: 10-20 business days

Delivery times are estimates and may vary due to customs processing or carrier delays.

Tracking
Once your order ships, you will receive a tracking number via email. Allow 24-48 hours for tracking to update.

Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 14 days at team.elevrahq@gmail.com. We will resolve the issue promptly.

Customs and Duties
International orders may be subject to customs fees imposed by your country. These are the responsibility of the customer.